FREE SHIPPING FROM FLORIDA ON ALL PRODUCTS

Bag (0) 0

About Us

Who Is Chloe and Moona? 
The name came because the founders' daughter, Chloe, helped them with this project. And the Moon as a cycle of 29 days, which is almost the same as our periods!

Now what do we know?
We know how it is to use tampons and pads. You always have to have some spare in your bag, change them on a regular basis (even in the middle of a meeting), or during the 4 minutes break between two classes. We also know that they don't recycle well. And we don't know (or we start knowing) what's really in these products...

Is there a better option?
Yes, that's what we want to offer.  An underwear that is thin enough to feel like an underwear (and not a diaper) but still with some layers in it that will absorb our fluids during the day (or the night!). An underwear that we don't put in the garbage once it's used, but that we can wash, dry and reuse for months.

Where are you based:
We're located in the sunny State of Florida. Our company is registered in the same state, under the name of Ecom Shaker LLC (EIN 83-2718937)

How to contact you?
You can contact us by email: client@chloeandmoona.com
You can also leave a voice mail : 941.218.0320
MY BAG (0)
Your shopping bag is empty.

Thanks for subscribing!

Continue shopping

Shipping - Delivery

We ship our packages with USPS First Class, from Florida. 

There is usually 1 day for processing (some hours sometimes) during the week. The delivery time is then usually between 2 and 5 Business days after shipping (starting the next business day), depending on your location.
The tracking reference will be emailed to you when the product will be shipped. 

 

Return

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. Your products need to be received back by us no more than 75 days after you've received them (15 days after the end of the return window). 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, and in its original packaging. 

However, we understand that you need to test it first, so we also refund your first used period underwear, with the following conditions:

- A Single Period Underwear Purchased:
If you have bought your first starter period underwear, and you're not convinced it has changed your periods, contact us at client@chloeandmoona.com. Let us know and we will refund you.

- Pack of Multiple Period Underwear:
The first period underwear is refunded. If you have purchased a pack of multiple period underwear, and you're not convinced it has changed your periods, contact us at client@chloeandmoona.com. Let us know and we will refund you  the FIRST used underwear. Return to us the other unused underwear to get refunded. 


Important: Refunds are limited to the first purchase, with the same shipping/billing address. Shipping Fees are not refundable. 

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping